https://www.woombie.nl/en_GB/ MijnWebwinkel RSS 2.0 Feed v1.0 https://www.woombie.nl/en_GB/ https://www.woombie.nl/en_GB/ Swaddling with the Woombie swaddle is the safest, most comfortable and effective way of swaddling. Read all about safe swaddling here. https://www.woombie.nl/en_GB/c-4663291/woombie-grow-with-me/ https://www.woombie.nl/en_GB/c-4663291/woombie-grow-with-me/ Swaddle Woombie Grow With Me grows with your baby up to 18 months. This way your baby will enjoy this adjustable sleeping bag for a long period. https://www.woombie.nl/en_GB/c-2590339/woombie-convertible/ https://www.woombie.nl/en_GB/c-2590339/woombie-convertible/ The Woombie Convertible turnkey sleeping bag makes the swaddling down very comfortable. The arms can be removed from the turnkey sleeping bag! https://www.woombie.nl/en_GB/c-2590310/woombie-original/ https://www.woombie.nl/en_GB/c-2590310/woombie-original/ The Woombie Original swaddle is ideal to start swaddling. This swaddle gives your child the ultimate feeling of safety and security. https://www.woombie.nl/en_GB/c-2590350/woombie-air/ https://www.woombie.nl/en_GB/c-2590350/woombie-air/ Swaddling with the Woombie Air swaddlebag is comfortable, safe and effective. The better ventilating swaddlebag is ideal for all seasons. https://www.woombie.nl/en_GB/c-1997436/general-terms-and-conditions/ https://www.woombie.nl/en_GB/c-1997436/general-terms-and-conditions/ GENERAL TERMS AND CONDITIONS ---------- Table of Contents: Article 1 - Definitions Article 2 - Identity of the entrepreneur Article 3 - Applicability Article 4 - The offer Article 5 - The contract Article 6 - Right of withdrawal Article 7 - Costs in case of withdrawal Article 8 - Exclusion of right of withdrawal Article 9 - The price Article 10 - Compliance and warranty Article 11 - Delivery and implementation Article 12 - Continuing performance contracts: duration, termination and extension Article 13 - Payment Article 14 - Complaints Article 15 - Disputes Article 16 - Additional or deviating provisions Article 17 - Privacy statement Article 1 - Definitions In these General Terms and Conditions, the following definitions are used: 1. Reconsideration period: the period during which the consumer may exercise their right of withdrawal; 2. Consumer: the natural person not dealing on behalf of a company or profession and who enters into a distance contract with the entrepreneur; 3. Day: calendar day; 4. Continuing performance contract: a distance contract concerning a series of products and/or services whose supply and/or purchase obligation are spread over a period of time; 5. Durable medium: any instrument which enables the consumer or the entrepreneur to store information addressed personally to them in a manner that makes future consultation and unchanged reproduction of the saved information possible; 6. Right of withdrawal: the possibility for the consumer to withdraw from the distance contract within the reconsideration period; 7. Entrepreneur: the natural or legal person who offers products and/or services to consumers via distance selling; 8. Distance contract: a contract in which, within the framework of a system organised by the entrepreneur for the distance selling of products and/or services, up to and including the conclusion of the contract, exclusive use is made of one or more technologies for distance communication; 9. Technology for remote communication: means that can be used to conclude a contract, without requiring the consumer and entrepreneur to come together in the same space at the same time. Article 2 - Identity of the entrepreneur Woombie Nederland Gorterstraat 66 8044 RD Zwolle Email address: info@woombie.nl Chamber of Commerce no.: 61165077 VAT identification number: NL109985217B01 Article 3 - Applicability 1. These General Terms and Conditions shall apply to all offers from the entrepreneur and all distance contracts between the entrepreneur and the consumer. 2. Before a distance contract is concluded, the text of these General Terms and Conditions will be made available to the consumer. If this is not reasonably possible, then, before the distance contract is concluded, it shall be stated that the General Terms and Conditions can be read at the entrepreneur’s location and that they will be mailed to the consumer free of charge at the consumer’s request as soon as possible. 3. If the distance contract is concluded electronically, then in derogation of the previous paragraph and before the distance contract is concluded, the text of these General Terms and Conditions may also be provided to the consumer electronically in such a way that the consumer can easily store it on a durable data carrier. If this is not reasonably possible, it will be indicated, before the distance contract is concluded, how the General Terms and Conditions can be inspected electronically and that they will be mailed free of charge at the consumer's request, electronically or in another manner. 4. In the event that aside from these General Terms and Conditions, specific product and service conditions also apply, the second and third paragraphs apply correspondingly, and in case of conflict with the General Terms and Conditions, the consumer can always rely on the relevant provision that is most favourable for the consumer. Article 4 - The offer 1. If an offer is valid for a limited period or is made subject to conditions, this shall be expressly stated in the offer. 2. The offer includes a complete and accurate description of the products and/or services offered. The description is sufficiently detailed allowing the consumer to make a good assessment. If the entrepreneur makes use of illustrations, these will be a faithful representation of the products and/or services being offered. Obvious errors or mistakes in the offer do not bind the entrepreneur. 3. All offers contain such information that it is clear to the consumer what rights and obligations are attached to accepting the offer. This concerns in particular: o the price including taxes; o the possible costs of delivery; o how the contract will be concluded and what actions are required; o whether or not the right of withdrawal applies; o method of payment, delivery and execution of the contract; o the period during which the offer may be accepted, or the period within which the entrepreneur guarantees the price; o the rate for distance communication if the cost of using the technology for distance communication is calculated on a basis other than the regular base rate for the means of communication used; o whether the contract will be filed after it is concluded and, if so, the manner in which it can be consulted by the consumer; o the manner in which the consumer, before concluding the contract, can check the data they have provided in the context of the contract and correct it if so desired; o any languages other than Dutch in which the contract may be concluded; o the codes of conduct which the entrepreneur has submitted themselves to and the manner in which the consumer can consult these codes of conduct by electronic means; and o the minimum duration of the distance selling contract in case of a continuing performance contract. Article 5 - The contract 1. Subject to the provisions in paragraph 4, the contract will be concluded at the moment the consumer accepts the offer and meets the conditions set for it. 2. If the consumer has accepted the offer via electronic means, the entrepreneur shall promptly confirm receipt of the acceptance of the offer via electronic means. As long as the receipt of this acceptance is not confirmed by the entrepreneur, the consumer may dissolve the contract. 3. If the contract is concluded by electronic means, then the entrepreneur shall take suitable technical and organisational measures to secure the electronic transfer of data and they will ensure there is a secure web environment. If the consumer can pay electronically, the entrepreneur shall take appropriate security measures to this end. 4. The entrepreneur may, within the limits of the law, ascertain whether the consumer is able to meet their payment obligations, as well as inform themselves of all those facts and factors that are important for the sound conclusion of the distance contract. If, on the basis of this investigation, the entrepreneur has good grounds not to conclude the contract, then they are entitled to refuse an order or request, stating their reasons for doing so, or to attach special conditions to the implementation of the contract. 5. Along with the product, the entrepreneur shall send the following information to the consumer in writing or in such a manner that it can be saved by the consumer in an accessible manner on a durable medium: a. the visiting address of the entrepreneur's business establishment where the consumer can submit complaints; b. the conditions on which and the manner in which the consumer may exercise the right of withdrawal, or, as the case may be, clear information about being exempted from the right of withdrawal; c. the information corresponding to existing after-sales services and warranties; d. the data recorded in Article 4, paragraph 3 of these General Terms and Conditions, unless the entrepreneur has already provided this data to the consumer prior to the implementation of the contract; e. the requirements for termination of the contract if the contract has a duration of more than one year or is for an indefinite period. 6. In case of a continuing performance contract, the provision in the previous paragraph only applies to the first delivery. Article 6 - Right of withdrawal For the delivery of products: 1. With the purchase of products, the consumer is given the opportunity to dissolve the contract, without giving a reason for doing so, for a period of 14 days. This reconsideration period commences on the day after the consumer, or a representative designated in advance and announced to the entrepreneur by the consumer, receives the product. The consumer then has 14 days to return the product. 2. During the reconsideration period, the consumer will carefully handle the product and the packaging. They shall unpack or use the product only to the extent to which it is necessary to assess whether or not they wish to keep the product. If the consumer makes use of their right of withdrawal, they shall return the product with all delivered accessories and –if reasonably possible– in the original condition and packaging to the entrepreneur, along with a fully completed withdrawal form which is enclosed by the entrepreneur at the initial delivery of the product to consumer, all in accordance with the reasonable and clear instructions given by the entrepreneur. For the delivery of services: 3. When delivering services, the consumer is given the opportunity to dissolve the contract, without a statement of reasons, for a period of 14 days, starting on the effective date of the contract. 4. To exercise the right of withdrawal, the consumer shall follow the reasonable and clear instructions given by the entrepreneur in this context during the offer and/or at latest before the delivery. Article 7 - Costs in case of withdrawal 1. If the consumer makes use of their right of withdrawal, they shall bear, at a maximum, the costs of returning the product. 2. If the consumer has paid an amount, the entrepreneur shall refund this amount as soon as possible, yet at the latest within 14 days after the return or withdrawal. Article 8 - Exclusion of right of withdrawal 1. The entrepreneur may exclude the right of withdrawal of the consumer in so far as provided in paragraph 2 and 3. The exclusion of the right of withdrawal pertains only if the entrepreneur has stated this clearly in the offer or, in any case, in time before the conclusion of the contract. 2. Exclusion of the right of withdrawal is only possible for products: a. that are created by the entrepreneur in accordance with the specifications of the consumer; b. that are clearly of a personal nature; c. that, due to their nature, cannot be returned; d. that expire or age quickly; e. for which the price is connected to fluctuations on the financial market over which the entrepreneur has no control; f. for individual newspapers and magazines; g. for audio and video recordings and computer software, of which the seal has been broken by the consumer. 3. Exclusion of the right of withdrawal is only possible for services: a. regarding accommodation, transportation, hospitality or leisure services to be provided on a specific date or within a specific period; b. of which performance has begun, with the consumer's express consent, before the end of the reconsideration period; c. regarding bets and lotteries. Article 9 - The price 1. During the period of validity stated in the offer, the prices of the products and/or services offered will not be increased, with the exception of price changes resulting from changes in VAT rates. 2. In derogation from the previous paragraph, the entrepreneur may offer products or services for which the prices are subject to fluctuations in the financial market and that are beyond the entrepreneur’s control, at variable prices. This connection to fluctuations and the fact that any prices given are recommended prices shall be stated in the offer. 3. Price increases occurring within 3 months after the conclusion of the contract are only permitted if they are the result of legal regulations or provisions. 4. Price increases starting 3 months after the conclusion of the contract are only permitted if the entrepreneur has insisted on this and: a. if these increases are the result of legal regulations or provisions; or b. the consumer is authorised to cancel the contract effective on the day on which the increase commences. 5. The prices of products or services mentioned in the offer include VAT. Article 10 - Compliance and warranty 1. The entrepreneur guarantees that the products and/or services comply with the contract, with the specifications stated in the offer, the reasonable requirements of soundness and/or usability and with the statutory provisions and/or government regulations existing on the day the contract is created. If agreed, the entrepreneur also guarantees that the product is suitable for use other than normal use. 2. A warranty provided by the entrepreneur, manufacturer or importer does not in any way impede the legal rights and claims that the consumer may invoke against the entrepreneur on the basis of the contract. Article 11 - Delivery and implementation 1. The entrepreneur shall exercise the greatest possible care in taking and fulfilling orders for products and for assessing requests for the provision of services. 2. The address that the consumer has provided to the company applies as the place of delivery. 3. With due observance of that which is stipulated in Article 4 of these General Terms and Conditions, the company shall carry out the accepted orders with due speed, yet no later than within 30 days, unless a longer delivery period is agreed. If the delivery is delayed, or if an order cannot be fulfilled or can only be partially filled, the consumer shall be informed about this no later than 30 days after having placed the order. In such cases, the consumer is entitled to repudiate the contract free of charge and with the right to possible compensation. 4. If the contract is dissolved in accordance with the previous paragraph, then the entrepreneur shall refund the amount that the consumer has paid as soon as possible, yet no later than within 30 days after the dissolution. 5. If delivery of an ordered product appears to be impossible, the entrepreneur will endeavour to make a replacement product available. It will be stated in a clear and understandable way, no later than at the time of delivery, that a replacement product will be delivered. The right of withdrawal cannot be excluded for substitute articles. The costs of any return will be borne by the entrepreneur. 6. The risk of damage and/or the loss of products is borne by the entrepreneur up to the moment delivery is made to the consumer or to a representative designated in advance and made known to the entrepreneur, unless explicitly agreed otherwise. Article 12 - Continuing performance contracts: duration, termination and extension Termination 1. The consumer may at all times terminate a contract that was concluded for an indefinite time and which extends to the regular delivery of products (including electricity) or services, with due observance of the termination rules and subject to not more than one month’s notice. 2. The consumer may at all times terminate a contract that was concluded for an indefinite time and which extends to the regular delivery of products (including electricity) or services, with due observance of the termination rules and subject to not more than one month’s notice. 3. The consumer may cancel the contracts mentioned in the preceding paragraphs: o at any time and not be limited to termination at a particular time or in a given period; o at least in the same way as they were concluded by the consumer; o at all times with the same notice as the entrepreneur stipulated for themselves. Extension 4. A contract concluded for a definite period which extends to the regular delivery of products (including electricity) or services may not be automatically extended or renewed for a fixed period. 5. Notwithstanding the preceding paragraph, a contract concluded for a definite period which extends to the regular delivery of dailies, newspapers, weekly newspapers and magazines, may tacitly be renewed for specific period of three months at the most, if the consumer can terminate this extended contract towards the end of the extension with a notice of one month at the most. 6. A contract that is entered into for a definite period and that extends to the regular delivery or products or services may only be silently extended for an indefinite period if the consumer may terminate at any time with a period of notice amounting at most to one month, and a period of notice amounting at most to three months if the contract extends to regular deliveries occurring less often than once a month of daily papers, newspapers, weekly papers and other periodicals. 7. A contract with limited duration for regular delivery of dailies, newspapers, weeklies and magazines (trial or introductory subscription) is not renewed tacitly and ends automatically after the trial or introductory period. Duration 8. If a contract has a duration of more than one year, the consumer may always terminate the contract with a period of notice amounting at most to one month, unless reasonableness and fairness bar termination before the end of the agreed term. Article 13 - Payment 1. As far as no other date has been agreed, sums payable by the consumer should be paid within 7 business days after the start of the withdrawal period as stipulated in article 6 paragraph 1. In case of a contract to provide a service, this period starts on the day after the consumer has received the confirmation of the contract. 2. When selling products to consumers, the General Terms and Conditions may never stipulate an advance payment of more than 50%. Where advance payment is stipulated, the consumer cannot invoke any rights whatsoever in relation to the implementation of the order or service(s) in question before the stipulated advance payment has been made. 3. The consumer has the duty to immediately report to the entrepreneur inaccuracies in the provided or stated payment information. 4. In case of late payment by the consumer, the entrepreneur has the right, subject to legal restrictions, to charge reasonable costs made known to the consumer in advance. Article 14 - Complaints 1. The entrepreneur has a sufficiently published complaints procedure and handles any complaint in accordance with this complaints procedure. 2. Complaints about the execution of the contract must be submitted to the entrepreneur, completely and clearly described, within a reasonable time after the consumer has noted the defects. 3. Complaints submitted to the entrepreneur will be responded to within a period of 14 days counting from the date of receipt. If a complaint requires a foreseeably longer time to handle, the entrepreneur shall respond within the period of 14 days with a confirmation of receipt and an indication of when the consumer can expect to receive a more detailed response. 4. If the complaint cannot be solved in consultation between the parties, there will be a dispute that is open to the dispute settlement rules. Article 15 - Disputes 1. Contracts between the entrepreneur and the consumer to which these General Terms and Conditions apply, are exclusively governed by Dutch law. 2. In the event of disputes, the consumer can contact Stichting WebwinkelKeur, which will mediate free of charge. Should no solution then be reached, the consumer has the option of having the complaint handled by Stichting GeschilOnline, whose decision is binding and both the entrepreneur and the consumer consent to this binding decision. Article 16 - Additional or deviating provisions Additional provisions of and/or derogations from these General Terms and Conditions should not be to the consumer’s detriment and must be put in writing or recorded in such a way that the consumer can store them in an accessible manner on a long-term data carrier. Article 17 - Privacy statement Woombie.nl hereby expressly declares that all address information and personal information provided by you will only be used for its own administration and information provision. Personal information is not resold and not made available to third parties. https://www.woombie.nl/en_GB/c-2585700/about-us/ https://www.woombie.nl/en_GB/c-2585700/about-us/ ABOUT US ---------- Having a baby is the most wonderful thing of all. As a brand-new parent, you are on top of the world and nothing can stand in the way of your happiness. Or at least, so it seems. Because once the first sleepless nights occur and you are constantly trying to soothe your baby, you will both start to feel the lack of sleep and everything will look a little less positive. Having a baby is the most wonderful thing of all, but a good night's rest would make everything even better... Our story ---------- We are Simon and Anje Dam, and we speak from experience when we're talking about a lack of sleep. In 2011, we had our first child. A healthy boy, and we were on cloud nine. Everything was going really well, except sleeping. Putting him in the crib while he was awake didn't help and he kept screaming and crying during the night. However, he seemed to be able to fall asleep in between us, so once he was finally asleep, we picked him up and gently put him back in his crib. And sure enough, the crying would start again... Internet research led us to the term 'swaddling', which means tightly wrapping your baby in a blanket. We wondered about this method, but eventually learned about the Woombie. This swaddle doesn't wrap the baby too tightly, yet still restricts it a little in its movements. A whole new world opened up to us! Sleep wonderfully, thanks to Woombie! ---------- When we were expecting our third, taking over the Woombie webshop came on our path. We couldn't imagine a happy baby time without swaddling with a Woombie anymore, and we wanted other parents to be able to experience the same joy. So, if you are happy parents of a newborn, you've come to the right place if your little one can use a good night's rest without being swaddled too tightly. Sleep tight! https://www.woombie.nl/en_GB/c-2995522/selling-points/ https://www.woombie.nl/en_GB/c-2995522/selling-points/ SELLING POINTS ---------- Stores ---------- Borstvoedingscentrum Zwolle Assendorperstraat 236 8012 CH ZWOLLE Tel: 038-4527072Ouder Kindzorg/ Kraamzorg In Goede Handen Akkerwinde 73 2403 GP ALPHEN AAN DEN RIJN Tel 06-22802995Borstvoeding Noordwest Veluwe Mecklenburglaan 92 3843 BP HARDERWIJK Tel: 0341-260816Online ---------- https://www.woombie.nl/en_GB/c-1987440/how-the-woombie-came-to-be/ https://www.woombie.nl/en_GB/c-1987440/how-the-woombie-came-to-be/ HOW THE WOOMBIE SWADDLE CAME TO BE ---------- The Woombie is a swaddle made from thin, breathable cotton. It was invented in 2006 by an American mother dealing with a daughter who slept very restlessly, and as a result kept covering herself with the blanket. She tried all kinds of swaddling blankets, but none of them had the desired result. However, through her search, she accumulated a lot of knowledge about the requirements that the perfect swaddle should meet. The solution was obvious: she would design a swaddle herself, that combined the desired security and necessary flexibility - the Woombie. At the moment, the Woombie is one of the most flexible swaddles around. There is room for stretching the legs and moving the arms. The thin cotton moves along with the baby, but provides the safe and secure feeling that newborns long for at the same time. The thin cotton reduces the chance of overheating or swaddling too tightly. The Woombie is suitable for babies 0 to 6 months old that suffer from startle reflexes and/or wake themselves up by hitting or scratching their faces. We recommend stopping with swaddling once your baby starts rolling from back to side, because it won't be able to roll back on its back and this can be dangerous. https://www.woombie.nl/en_GB/c-1987464/woombie-swaddle-maintenance/ https://www.woombie.nl/en_GB/c-1987464/woombie-swaddle-maintenance/ WOOMBIE SWADDLE MAINTENANCE ---------- The Woombie swaddle is made from 95% cotton and 5% spandex. Wash the Woombie with a gentle program, preferably on 30 or 40 degrees. Don't put the Woombie in the dryer, to prevent the swaddle from shrinking as much as possible. Before washing, close the zipper and the velcro/snap button. The Woombie is made of stretchable material. Washing it too often or not on the right temperature can cause the Woombie to lose its shape or flexibility. https://www.woombie.nl/en_GB/c-2820313/benefits-of-the-woombie-swaddle/ https://www.woombie.nl/en_GB/c-2820313/benefits-of-the-woombie-swaddle/ BENEFITS OF THE WOOMBIE SWADDLE ---------- ∙ Swaddling with the Woombie swaddle offers you and your baby the following advantages: ∙ No more messing around folding swaddle blankets. ∙ Your little one won't be able to unravel itself from the swaddle any more. ∙ The Woombie offers your baby an extra feeling of security. ∙ Your baby will sleep safely. ∙ Will help your baby fall asleep more easily. ∙ Restless babies will sleep longer, deeper and better. ∙ Your baby won't hit or scratch itself awake anymore. ∙ Less problems with reflux and colic due to better sleep. ∙ Your baby will sleep longer, no more cat naps. ∙ Better sleep means that your little one will drink better. ∙ Your baby will cry less, so it will be happier and feel more safe and secure. https://www.woombie.nl/en_GB/c-2871944/tog-values/ https://www.woombie.nl/en_GB/c-2871944/tog-values/ TOG values ---------- What are TOG values? The TOG value is an indication of the insulating abilities of textiles. The higher the TOG value, the warmer and more insulating the material.Why are TOG values important? Heat build-up is scientifically proven to increase the risk of SIDS. It is therefore important to make sure that your baby isn't covered or dressed too warmly when swaddled. Many parents tend to dress or cover their babies up too warmly. Aside from the risk of heat build-up, an increased temperature also causes restlessness and sleep problems. ---------- 1.0 TOG = suitable for a bedroom with an ambient temperature of 21-24 degrees Woombie Original Woombie Air Woombie Convertible with extra ventilationUse diaper with a blanket. ---------- 1.5 TOG = suitable for a bedroom with an ambient temperature of the recomendation temperature of 18-21 degrees Woombie Convertible Woombie Grow With MeUse romper and pyama with a blanket. https://www.woombie.nl/en_GB/c-3316237/frequently-asked-questions/ https://www.woombie.nl/en_GB/c-3316237/frequently-asked-questions/ FREQUENTLY ASKED QUESTIONS ---------- Is the Woombie safe? Woombie products have been tested extensively in laboratories and are used in hospitals in America. In the Netherlands, the Woombie swaddles are recommended by maternity nurses, obstetricians, paediatricians, breastfeeding centres, mama cafes, and by Stichting Steunpunt Huilbaby's. The Woombie was also Baby Product of the Year in 2010 and 2016 in the Netherlands. Worldwide, the Woombie is now sold in many countries: the Netherlands, Belgium, United States, Canada, England, Ireland, Australia, Philippines, Russia, Poland, Taiwan, Mexico, Malaysia, Singapore, United Arab Emirates, Indonesia and Iran.When should I stop swaddling? You can swaddle your little one until rolling begins. If your baby starts rolling during sleeps while it's swaddled, risks emerge. You should therefore stop swaddling once your baby starts rolling. Swaddling with the Woombie swaddle encourages your baby to sleep on its back.Which size of swaddle should I choose? Choose the size that fits the weight of your child. The weight of your child is always leading in the choice of size. Age and height of your child are less important than weight when choosing the right size. For the right choice, check our size chart. Don't buy a larger Woombie so your baby can grow into it, because it will be too large for swaddling.What material is the Woombie made of? The Woombie is made from single-layer, breathable organic cotton. The fabric consists of 95% organic cotton and 5% spandex. Some swaddles are even made of 100% organic cotton. The breathability of Woombie products reduces the risk of overheating and heat build-up. These are important causes of SIDS.Can my baby develop its motor skills while swaddled? The Woombie stimulates the motor development of your child when it's swaddled. The unique thing about the Woombie is that there is room for the legs and the arms to move in the swaddle, so that the development of your little one is stimulated. When it's swaddled in the Woombie, your baby can sleep in the frog position. The Woombie is also very suitable for children with an increased risk of hip dysplasia because the swaddle has ample leg room.How should I dress my baby when it's swaddled? The temperature in the bedroom determines how warm you dress up your little one when it's swaddled. For good advice, check our TOG values overview.What are TOG values? The TOG value is an indication of the insulating abilities of textiles. The higher the TOG value, the warmer and more insulating the material.Why are TOG values important? Heat build-up is scientifically proven to increase the risk of SIDS. It is therefore important to make sure that your baby isn't covered or dressed too warmly when swaddled. Many parents tend to dress or cover their babies up too warmly. Aside from the risk of heat build-up, an increased temperature also causes restlessness and sleep problems.Do you have any question? Please contact us. https://www.woombie.nl/en_GB/c-2818640/becoming-a-woombie-dealer/ https://www.woombie.nl/en_GB/c-2818640/becoming-a-woombie-dealer/ BECOMING A WOOMBIE DEALER ---------- Would you like to become a dealer of Woombie products or work together with us? Then send an email to: info@woombie.nl. We will answer your request on business days within 24 hours. https://www.woombie.nl/en_GB/c-3567367/contact/ https://www.woombie.nl/en_GB/c-3567367/contact/ CONTACT ---------- Are you interested in our products, do you have any questions about the status of your order or about swaddling your baby? Please contact us via the contact form below or reach us via our customerservice: Customerservice: Opened Monday till Saturday 9:00 am - 5:00 pm 003185-8086811 0031-648176387 info@woombie.nlWoombie.nl Popovstraat 96 8013 RK Zwolle The NetherlandsCONTACTFORM ---------- https://www.woombie.nl/en_GB/c-1989232/payments/ https://www.woombie.nl/en_GB/c-1989232/payments/ PAYMENTS ---------- Payments can be made safe in various ways on our website: • iDeal, via ABN Amro, ASN Bank, Rabobank, SNS Bank, RegioBank, ING Bank, Knab, Friesland Bank, Triodos en Van Lanschot Bankiers. • Paypal, with your Paypal account. • Creditcards • Sofort banking • Belfius • Bancontact • KBC / CBC • Pay later via Klarna • Apple Pay Payment information ---------- IBAN: NL24 KNAB 0205 8162 07 BIC: KNABNL2H t.n.v. Woombie Nederland te Zwolle https://www.woombie.nl/en_GB/c-1989233/shipping/ https://www.woombie.nl/en_GB/c-1989233/shipping/ SHIPPING ---------- Orders placed on business days before 5 p.m. will be shipped the same day. Shipping to any other European country's will take 1 till max 5 business days. You can trace your order with the track en trace code you will receive per email when your order leaving our warehouse.Orders placed on Saturday or Sunday will be shipped on Monday. Shipping is possible throughout Europe. We ship to the following countries at the following rates: Country Shipping rate Time of delivery Austria € 4,95 3-5 business days Belgium FREE 1-2 business days Denmark € 9,95 3-5 business days Estonia € 9,95 3-5 business days France € 4,95 3-5 business days Germany FREE 2-3 business days Italy € 13,95 3-5 business days Romania € 6,95 3-5 business days Spain € 9,95 3-5 business days Slovenia € 14,95 3-5 business days Ireland € 14,95 3-5 business days You can always follow your order with the track and trace code that we email you after your package has been shipped. For international shipping we use DHL or PostNL as our shipping partie. https://www.woombie.nl/en_GB/c-1989236/returns/ https://www.woombie.nl/en_GB/c-1989236/returns/ RETURNS ---------- Returning your order within the Netherlands is completely free. For returns from abroad you have to pay the costs of the return shipment by yourself. You have 14 days to exchange your order or to request a return for your order. You can request a return of the Woombie by emailing info@woombie.eu, stating your order number. You can return the Woombie within 14 days of our return confirmation, provided the Woombie is not worn, is unwashed and undamaged and in the original (undamaged) packaging. We can only process your return if it has been registered by emailing info@woombie.eu, in combination with your order number, and if you have returned the Woombie according to our return instructions. If we receive your package and the packaging or the product has been damaged, we are allowed to reject your return. So make sure you package your return shipment properly. Once we have received your return in good order, we will refund the purchase amount to your account within 14 days. If we don't receive the Woombie in a proper state, we reserve the right to not refund the purchase price. https://www.woombie.nl/en_GB/c-1985356/size-chart/ https://www.woombie.nl/en_GB/c-1985356/size-chart/ SIZE CHART ---------- https://www.woombie.nl/en_GB/c-2032459/instruction-video-s/ https://www.woombie.nl/en_GB/c-2032459/instruction-video-s/ INSTRUCTION VIDEO'S ---------- To ensure that you use the swaddle properly, follow the steps below. The steps are explained in the instruction videos. 1. Put the swaddle down and unfold it. 2. Place your baby on the swaddle and first put the legs, shoulders and arms in the bag. 3. Pull up the zipper. 4. And the best step: cuddle your baby and then have a good night's rest yourself as well! Watch the videos below: